A conversation is defined as everything from the initial greeting to the final greeting, regardless of the number of the final greeting, regardless of the number of interactions or their duration.
How do I ensure that the team responds correctly?
We have a base of more than 10,000 Chatters specialized in various industries and trained in digital sales and support.
and trained in digital sales and customer service. Your agents will respond according to the information contained in your knowledge base! It is very important that you have a very complete base!
When can I cancel the service?
The service can be cancelled at any time. We do not have long term contracts.
contracts. It's as simple as notifying and disconnecting your chat channels!
What happens if I don't consume the conversations I bought?
The "subscription" of the service is monthly, and the conversations are not cumulative in time. That is, after 30 days of purchase, the unused conversations will be lost.
Are you ready to evolve to Conversational Commerce?